Terms and conditions
Overview
This website is operated by Sorros. Throughout the site, the terms “we”, “us”, and “our” refer to Sorros. By accessing our website or purchasing from us, you agree to be bound by the following Terms of Service, along with any policies referenced herein.
These Terms apply to all users of the site, including browsers, customers, and contributors. If you do not agree with any part of these Terms, you should not access or use our services.
We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of any changes.
Our store is powered by Shopify, providing the platform through which our products and services are offered.
1. Use of Our Website
By using this site, you confirm that you are of legal age in your place of residence, or that you have given consent for a minor dependent to use the site under your supervision.
You agree not to:
- Use our products or services for unlawful purposes
- Violate any applicable laws or regulations
- Transmit harmful code, viruses, or disruptive technologies
Any violation may result in immediate termination of access to our services.
2. General Conditions
We reserve the right to refuse service at our discretion, at any time.
While we take all necessary precautions, you understand that content (excluding payment details) may be transmitted across various networks. All payment information is securely encrypted.
You may not reproduce, duplicate, or exploit any part of our service without written permission.
3. Accuracy of Information
We strive for accuracy; however, we do not guarantee that all content on our site is complete, current, or error-free.
Information is provided for general reference only and should not be solely relied upon. We reserve the right to modify content at any time without obligation to update it.
4. Products & Availability
Certain items may be available exclusively online and in limited quantities.
We reserve the right to:
- Limit or refuse orders at our discretion
- Restrict sales by region or customer
- Modify or discontinue products without notice
All purchases are subject to our Refund & Exchange Policy.
We aim to present products as accurately as possible, though display variations may occur across devices.
5. Orders & Billing
We may cancel or limit orders that appear fraudulent, duplicated, or placed by resellers.
You agree to provide accurate and up-to-date information for all purchases. Failure to do so may result in delays or cancellations.
6. Third-Party Services
We may provide access to third-party tools or links. These are offered “as is” without warranties or control.
We are not responsible for third-party content, services, or transactions made outside our platform.
7. User Submissions
Any feedback, suggestions, or submissions provided to us may be used freely, without obligation or compensation.
You agree not to submit content that is unlawful, offensive, or infringes on the rights of others.
8. Personal Information
Your personal data is handled in accordance with our Privacy Policy.
9. Errors & Updates
Occasionally, there may be inaccuracies related to pricing, descriptions, or availability.
We reserve the right to correct errors, update information, or cancel orders at any time without prior notice.
10. Prohibited Conduct
You may not use the site to:
- Violate laws or regulations
- Infringe intellectual property rights
- Harass, abuse, or discriminate
- Spread malicious software or spam
Violation may result in termination of access.
11. Disclaimer & Liability
Our services and products are provided “as is” without warranties of any kind.
Sorros shall not be liable for any direct or indirect damages resulting from the use of our website, products, or services, to the fullest extent permitted by law.
12. Indemnification
You agree to indemnify and hold Sorros harmless from any claims arising from your breach of these Terms or misuse of the website.
13. Termination
We reserve the right to suspend or terminate access to our services at any time if these Terms are violated.
14. Governing Law
These Terms are governed by the laws of Egypt.
15. Changes to Terms
We may update these Terms periodically. Continued use of the website implies acceptance of any revisions.